Privacy Policy

Introduction

Delos Space Corporation d/b/a Delos Insurance Solutions (“Delos,” the “Company,” “our,” “us,” “or,” “we”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).

This Privacy Policy applies to any websites that we own or control that provide a link to this Privacy Policy, such as the webpages we create to accept payments (the “Website”) and any related products and services we may offer to you, including any website or mobile application, that posts a link to this Privacy Policy, and any interactive features, widgets, plug-ins, applications, content, downloads and other services that we may own and control and make available through any websites that we own and control (collectively, the “Services”), regardless of how you access or use them, whether via personal computer, browser, laptop, tablet, mobile phone or other device (each a “Device”).

This Privacy Policy covers how Delos collects, uses, shares, and processes personal and other information and data of users of our Services. To the extent that we provide you with notice through our Services of different or additional privacy policies or practices (e.g., at the point of collection), those additional privacy policies shall govern such data collection and use.

We are committed to protecting the privacy, accuracy and reliability of your information. Your use of our Services is governed by this Privacy Policy, along with the Company’s Terms of Use. If you do not agree to our Terms of Use and the collection, use and sharing of your information as detailed in this Privacy Policy, please do not access or otherwise use our Services or any information or content accessible on our Services.

This policy applies to information we collect:

• on this Website;
• through our Services;
• in e-mail, text and other electronic messages between you and our Services;
• through mobile and desktop applications you download or use through our Services, which provide dedicated non-browser-based interaction between you and the Services; and
• when you interact with our advertising and applications on third-party websites and services or post content related to the Company or this Website, the Services or on third-party websites.

This Privacy Policy does not apply to information collected by:

• any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services, or
• our activities offline or through any other means, including on any other website or services operated by the Company that does not link to this Privacy Policy or the website of any third party.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. Your privacy is important to us; however, if you do not agree with our policies and practices, your choice is not to use our Services.

Children’s Privacy

Our Website, Services and applications are intended for general audiences, and we do not knowingly seek or collect personal information from children under the age of eighteen (18). In accordance with the Child Online Privacy Protection Act, in the event that we learn that we have collected personal information from a child under age thirteen (13) without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any personal information from or about a minor, please contact us at privacy@getdelos.com.

Automated Information Collection

In addition to any information that you choose to submit to us via our Services, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever you visit or interact with our Services (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your Device whenever you visit or interact with our Services. To the extent we associate Usage Information with your personal information we collect directly from you through our Services, we will treat it as personal information.

This Usage Information may include:

• your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access our Services, and our computers identify your Device by its Device Identifier;
• your Device functionality (including browser, operating system, hardware, mobile network information);
• the URL that referred you to our Website or Services;
• the areas within our Services that you visit and your activities there, including remembering you and your preferences;
• your Device location;
• your Device characteristics; and
• certain other Device data, including the time of day, among other information.

Tracking Technologies

We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies include, without limitation, the following (and subsequent technology and methods later developed):

• Cookies. A cookie is a data file placed on a Device when it is used to visit our Services. HTML5 cookies can be programmed through HTML5 local storage.
• Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our Website’s pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Services, to monitor how users navigate our Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
• Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with our Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third-party service provider, is active only while you are connected to our Services and is deactivated or deleted thereafter.
• Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
• ETag, or Entity Tag. A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, and/or HTML5 cookies.
• Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices in the same user).

Tracking Technologies Usage. We may use Tracking Technologies for a variety of purposes, including:

• Strictly Necessary. We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access our Services, including cookies required to prevent fraudulent activity and improve security.
• Performance-Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of our Services, including as part of our analytic practices or otherwise to improve the content, products or services offered through our Services.
• Functionality-Related. We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing our Services, including identifying you when you sign-in to our Services or keeping track of our specified preferences, including in terms of the presentation of content on our Website.
• Targeting-Related. We may use Tracking Technologies to deliver content relevant to your interests on our Website and third-party sites based on how you interact with our content. This includes using Tracking Technologies to understand the usefulness to you of the content that has been delivered to you.

We collect this Usage Information:

• directly from you when you provide it to us;
• automatically as you navigate through our Services. Usage Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other Tracking Technologies; and
• from third parties, for example, our business partners.

Data we collect helps us to improve our Services and to deliver a better and more personalized service by enabling us to:

• estimate our audience size and usage patterns;
• store information about your preferences, allowing us to customize our Services according to your individual interests;
• speed up your searches; and
• recognize you when you return to our Website and Services.

If you have concerns about providing information to us or having such information displayed on our Services or otherwise used in any manner permitted in this Privacy Policy and/or the Terms of Use, you should not request a quote, visit our Website or apps, or otherwise use our Services.

Information You Provide to Us

When you make an insurance premium payment using our Website and Services, we may collect information from and about you, including information by which you may be personally identified, such as name, postal address, credit card number, debit card number, bank account number, e-mail address, telephone number, birthday or any other identifier by which you may be contacted online or offline (“Personal Information”) and information that is about you but individually does not identify you, such as gender. We collect this information directly from you when you provide it to us. We may use this information to obtain additional Personal Information about you for providing our Services.

This information We collect on or through our Services may include:

• Information that you provide by filling in forms on our Website. We may also ask you for information when you report a problem with our Services.
• Information that is about you but individually does not identify you, such as your username, password, job title, and company.
• Details of transactions you carry out through our Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services.
• Your search queries on the Services.

We may provide a referral service to enable you to tell a friend about our Services, in which case we will ask you for your friend’s name and email address and then send your friend a one-time email inviting them to try our services. We may also collect any reviews you post about the Company and/or its Services on third-party websites and post them on our Services.

Third Parties and Targeted Advertising

We may share the information that we collect from you, including Personal Information, with third parties for a variety of purposes. For example, we may share information with service providers who assist us in our business operations. We may also share information where required by law or to satisfy any applicable law, regulation, subpoena, government request, or other legal process. We may also share information, including Personal Information, with third parties, including law enforcement, to protect this Website, our Services, and to enforce our Terms of Use.

(a) Co-Branded Areas.

We may provide certain parts of our Website in association with third parties, such as promotional partners or affiliates. These “co-branded areas” will identify the third party. If you choose to use these co-branded areas, we may share your information with the identified third party, and that third party may also collect information from you, in addition to the information that we collect, as described above. You should review the privacy policies of those identified third parties to understand how they collect and use information.

(b) Links to Third-Party Web sites.

Our Website may include links to third-party websites or other online services. We are not responsible for these other sites and services, and they may collect and use information about you. You should review the privacy policies for such third parties before using their sites or services to understand how they collect and use information.

(c) Third-Party Tracking and Do Not Track.

Third parties may use tracking technologies in connection with our Services, which may include the collection of information about your online activities over time and across third-party websites. This Privacy Policy does not apply to these third-party technologies because we may not control them and we are not responsible for them. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take any action with respect to Do Not Track technology.

(d) Analytic Services and Targeted Ads.

We may use third-party analytics services, like Google Analytics, to collect, monitor and analyze data we collect through our Services to better understand how our Services are used and to improve their functionality. These services may track details about your online activities over time and across different websites. These services may also allow us and others to provide you with targeted advertisements or other content that you may be interested in based on your online activities.

The Google Analytics service tracks and reports website traffic and provides us insight into behavior information relating to visitor age, gender and interests. Google Analytics Demographics and Interest Reporting give us insight into behavior to help us understand browsing behavior and give you a better experience when you visit our Website or use or Services. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

These third-party services have their own privacy policies addressing how they use such information. We recommend you review their privacy policies. If you want to prevent your data from being used by Google Analytics, you may wish to take advantage of Google Analytics’ currently available opt-outs for the web.

If you would like to learn more about targeted ads that may be based on your online activities, and the choices that you may exercise for certain sites and advertisers, you may wish to visit the Network Advertising Initiative or the Digital Advertising Alliance.

How We Use Your Information

We use information that We collect about you or that you provide to us, including any Personal Information:

• To present our Services and their contents to you.
• To provide you with information, products or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Services or any products or services we offer or provide through them.
• To allow you to participate in interactive features on our Services.
• In any other way We may describe when you provide the information.
• For any other purpose with your consent.

For more information, see “Choices About How We Use and Disclose Your Information” below.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users without restriction.

We may disclose Personal Information that We collect or you provide as described in this Privacy Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties We use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by the Company about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information; and/or with your consent.

We may also disclose your Personal Information:

• to comply with any court order, law or legal process, including to respond to any government or regulatory request;
• to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and/or
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.

Accessing and Correcting Your Information

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of requests you make for a quote or otherwise. You can review and change your Personal Information by logging into our Services, such as the Website and visiting your account profile page.

You may also send us an e-mail at privacy@getdelos.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We use commercially reasonable and industry standard security technologies and safeguards to protect the information that we collect and use. We also expect our service providers to protect information in the same manner. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed 100% secure. Please note that we cannot guarantee the security of any information you transmit to us.

We utilize a PCI-certified service provider to process payment card payments.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how We treat our users’ Personal Information, We will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: www.getdelos.com/contact