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Agents

Claims

We're sorry you're experiencing a loss. To ensure your claim is handled quickly and accurately, please follow the steps below.

Emergency Situations

If there is a life-safety issue or immediate danger, call 911 before taking any other action.

How to Report a Claim

  1. 1

    Find your policy information

    Locate your policy documents and confirm your policy number, and your agent's name and contact information.

  2. 2

    Go to Page 5

    Page 5 of your Policy Declarations includes your insurance carrier's claim reporting instructions, including phone numbers, email addresses, and mailing instructions (if required).

  3. 3

    Report your claim

    Follow the carrier's instructions to begin the claim with the proper claims team. This ensures your claim is routed correctly and processed without delays.

  4. 4

    Need help? Contact your agent

    Your agent can help confirm next steps or assist in submitting the claim.

  5. 5

    Still unsure who to contact?

    You may call Delos at 888-823-3567, and we'll help guide you to the right claims resource. Please note: claims must be reported through the carrier or agent listed in your policy documents.